You know, it is really a treat to be with them. I have such an amazing staff. Everyone just makes it a joy to practice. We all work together as a team. We have common goals. We have a vision that we read every morning on how we want to treat patients, and we strive to do that every day. From answering the phone, Kim does an amazing job just to make people feel welcome to our practice, and greeting them, and then my amazing team members in the back. My hygienist and assistant are fabulous at not only what they do, but how they care for the patients, just understanding, and they've been in their shoes, and they can relate with them, but really just as people. They're just good people and fun to be around. It makes coming in where I thoroughly enjoy it every day. It's just a fun, relaxing environment. It's something where we obviously want to portray excellence, because that's what we strive for, but we also have fun as a team and with our patients. Most of the patients really enjoy their visits. They look forward to it because they have friends. To me, it's not just about the patients, but it's the relationships with the patients that I enjoy, and my team members enjoy.
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Kimberly, our front desk coordinator, will be the first smiling face you see when you visit our Novi, MI dental office. With more than 30 years of experience in the field of dentistry, Kimberly has helped change a lot of lives and loved every minute of it. She takes pride in finding new ways to make our patients feel welcomed, comfortable, and happy.
In her spare time, Kimberly loves camping, anything outdoors, and riding on the back of her husband’s motorcycle.
Mary, our dental hygienist, has been an integral part of Dr. Ross’s team for more than 15 years. Her extensive experience allows her to develop specific plans to keep your smile healthy and beautiful. Mary loves to see every member of your family, including the newest ones. She’ll take the time to make your visit comfortable, whether you’ve been a patient for years or it’s your very first time seeing the dentist.
When she’s not providing top-notch care for our patients, Mary enjoys bowling, golfing, cooking, and reading.
Courtney has worked as a dental assistant for more than a decade and has substantial experience in cosmetic and surgical dentistry. She is largely responsible for many of the most advanced technologies in our Novi, MI office, including our digital X-ray system and our state-of-the-art Waterlase laser system. In everything she does, your comfort is Courtney’s number one goal.
Outside the office, Courtney loves to cook, read, listen to music, travel, go to Lions games and concerts, and spend time with family and friends.