Read Our Glowing Patient Testimonials in Novi

All the people here are really nice, and it’s completely painless when I come here. It’s really fun coming here. They have a huge bucket of toys. Me and my little sister loved just digging in there and grabbing them. I think that was one of my first times coming, and I was really nervous. I’m like, “Mom, I don’t want to go to the dentist.” Then after I came… He was really funny, and he finished the cavity, he’s like, “Brayden, we’re not even halfway done. Just get comfortable.” He was just joking around, and he said, “I’m just kidding with you. We’re done.” And I’m like, “I didn’t feel anything. What the heck?” I recommended other people coming, because, I mean, it’s probably better than any other dentists in the world. It’s just amazing here. Everyone’s so friendly, and it doesn’t hurt at all to do anything.

Brayden is the reason that we found Dr. Ross. He had a traumatic experience with another dentist. He needed fillings done, and he was not willing to have the procedure. He was very, very scared. They were not patient with him. They didn’t take into consideration he was young and that he had never had that done before. So, he was very scared.

So, I looked into, where do I go from here? What do I do? That’s how I discovered Dr. Ross and the laser. Brayden did not need any drilling. That’s all they needed to do was use the laser, which is pain-free. He didn’t need any shots or any pain control.

It was amazing. Everyone was so kind right away. They made him feel comfortable, “We’ll go at your pace,” and treated him almost like he was an adult. That was great, and really understood what he needed. One of the most amazing things to me, when it clicked that we had found the right dentist, I overheard my, at the time, seven-year-old son telling his five-year-old cousin about how awesome his dentist was and how he loved going. So, that was pretty amazing. I knew that right then, that we had done the right thing and found finally our answer.

The reason I have implants as many years ago, I was playing basketball, and I caught a guy’s shoulder and took my four bottom front teeth and jammed them. And at that time, being a poor college student, I didn’t have any money to get my teeth fixed. And so I lived with these bad front teeth for a long, long time.

And later on in life, I figured it’s time to fix them. And so I came to Dr. Ross and he set me on a path forward to have implants done, and then subsequently to have, for lack of a better term, the fake teeth put on there that have been absolutely wonderful. And I’ve actually had six years or seven years now. Absolutely had no problems whatsoever. And I would highly recommend implants for everybody. And I just wished I had enough money to have the rest of my mouth with more implants because they can be expensive.

And the other thing that Dr. Ross did for my implants is he set up a payment plan for me. And that was really important because initial outlay for dental work can be expensive. And unfortunately, I don’t have any dental insurance, so he was able to work out a plan for me that was really, really great for our financial situation.

One of the things about implants that is really good is you don’t know they’re there. I mean, they feel like real teeth. And so not only do they look cosmetically, but they feel like real teeth. So I’ve never had any problems biting down on anything. And I would highly recommend. Wow, I think they’re a modern marvel to be able not to have dentures or anything, but to have the posts and have them drilled in your head and put in there, and they’re good forever. It’s amazing.

I think the personal service that Dr. Ross gives to all his patients is one of the reasons that we come back. His treatment as far as making sure that you leave here totally satisfied is the big thing. Because in today’s day and age, customer service is the most important thing. Because everybody’s a dentist, but how they treat your patient just far outweighs anything else that we’ve ever experienced from a dental standpoint. And I’ve had dental work done all over the country, and I always keep coming back to Dr. Ross. I think one of the things that’s really cool here is that they have modern technology.

I know that it was just something simple. So when you have your teeth cleaned, you can put virtual reality headsets on your face and you can see stuff or you can watch TV and they put music on. So putting you at ease is a really important thing because it’s pretty scary when you’re a little kid, you remember the trauma that you had when somebody stuck a needle in your mouth and drilled and all that stuff. So there’s never that at this office here. It’s always, “What can we do to make you comfortable?” If you need to take a break, they let you take a break. And it’s been good.

Dr. Ross is professional and his quality is outstanding, and his prices are fair. He’s always worked with me on that. In fact, he’s given me reasonable estimates over time, and I can’t recommend them enough to my friends. I see nothing here that would prevent me from recommending anyone here. And the friends that I have, I just say he’s accessible. His office hours are very reasonable. He’s very accommodating, in addition to the professionalism and competency that I believe that emulates throughout this entire office.

Dr. Ross is a great guy. He’s a very versatile, very engaging, very interested in what I’m doing. And I think that carries over with all his patients, is just my best guess. He likes sports. He likes business. He likes a lot of the things that I enjoy doing, so we always have a good conversation. Over the years, we’ve become friends. I think we’ve got a future date to play some golf together at some point. But he’s just that kind of individual where you feel that it’s more than just a number, certainly. He’s becomes somebody that you’d like to get to know. And I believe he’s very competent and very professional, so all around, I give him an A-plus.

So the reason I decided to go with ClearCorrect, Dr. Ross had presented it as an idea. I’ve had crooked teeth, especially on the bottom. Since I grew up, I did not end up getting braces and really wanted that corrected and he had recommended going with ClearCorrect. Probably about halfway through it and really have enjoyed it.

So the ClearCorrect process, I’ve been getting two to three trays every time I show up. Those go in for two weeks or so, and then I change them out. And then I come back into the practice, get two or three more trays. As far as the day-to-day goes, I’m able to take them out to eat, brush my teeth, put them back in, sleep with them. It really isn’t a problem, other than sometimes speaking. So I take them out when I’m speaking for long periods of time.

So we’re using the aligners as far as time, it really is a very minimal amount of time. I mean, literally, you’re just dropping them in and out of your teeth and you’re brushing your teeth and eating as usual. And the time that’s spent in the doctor’s office is 15 minute checkup every six weeks or so. So your time spent doing things that you normally wouldn’t do is very limited.

I would absolutely recommend doing ClearCorrect if you want to get your teeth straightened out. It’s a very easy process. My 80 year old dad just went through the process as well and has loved it. And his teeth are straight for the first time in probably 70 years. And he’s very much enjoying it. So I’m looking forward to the day when that is the same.

When I was a teenager, I had gone through a couple of times where I needed fillings, and those fillings had become replaced a couple times by Dr. Ross. And I got to a point where fillings on fillings had gotten to the point where the tooth needed to be replaced. Dr. Ross did a great job of matching the color and making sure the size and all the fit was right. And I’ve never had any issue with my crown whatsoever. So, I would say if you’re worried about getting a crown and the whole process and potential pain, and is it going to look good, and is it going to fit in my mouth? And I say, all those things, you will find that Dr. Ross and his team do a great job with it. They’re going to make you comfortable. You are not going to be in pain. The process is going to be completely professional, and you’re going to come out liking the end result.

I’ve been a patient of Dr. Ross’s for over 30 years and just have enjoyed working with him and his staff. Dr. Ross’s practice, he prides himself on being on the cutting edge of things. So, I always know I’m getting the best dental care possible. And he also prides himself with his staff to be friendly and take care of you. From getting my teeth cleaned to even paying my bill and setting up my appointments, I know I’m working with the best people.

Dr. Ross is a very caring individual. He and I are about the same age, have children about the same age. So, we’ve been able to talk about children as they grow up. Obviously, doing that for 30 years, you get to go through all the different stages of life. And he’s very easy to work with as far as when you’re going through some dental procedures that may be a little bit painful. He goes as slow as necessary and makes sure that you’re not in pain as much as possible.

It is very important that you have a doctor like Dr. Ross, who’s willing to listen to you, and work with you, and get you through potentially things that are not something that you would want to be doing. And he’s very good and thorough about explaining what the procedure is and why you should be doing it. And then, working through that procedure with you to make sure that you’re comfortable.

If you are new to town, I would say, “Absolutely go see Dr. Ross. He is the dentist to go to in the Novi, Northville area.” You’re going to like every step of the way from meeting [Kim], to [Mary], to Dr. Ross and all of his staff. They’re really great to work with. Being a patient for 30 years with Dr. Ross and his staff has just been very, very good. And some people don’t like going to the dentist. I actually enjoy going to the dentist and sitting there for 30 minutes, or half an hour, to 60 minutes, depending on the procedure, just being able to talk to the staff and himself, and it’s a joy to be here.

So getting a filling at Dr. Ross is kind of amazing in that it’s really painless. Especially with the laser fillings, you can come in and not have to have that numbing and get it taken care of and get it filled, out the door like nothing actually happened to you.

So if you’ve never had laser treatment, as far as giving a filling, Dr. Ross’s process is one where it depends on the depth of the filling, whether or not he has to numb you or not, but he does try his best not to numb you, so that you don’t have to have that crazy feeling in your mouth for hours on end. And if you do, then he makes sure that gives you the least amount possible to make sure that you’re not feeling the drilling at all. But I will say that the laser itself is so great that you really don’t feel anything going through the process.

If you’re in the area, I can’t tell you to go anywhere else except for Dr. Ross. He and his staff are the best from when you get in the door, to sitting in the chair, to working with all of the staff, it is the best you can get in a dentist.

I had two kids go through braces. And I remember having the sore mouths, the wires, all the pain that went with that. And I was considering going through something similar. They have one that’s a very short time of six months. Invisalign is different because you can remove them. You can eat whatever you like, corn on the cob. You can clean your teeth a lot better. You can get in there and floss, and you don’t have all those wires hurting your mouth and trying to work around. And it just seemed more the thing for me, especially at my age, trying to, when you hit 60, you don’t want to have a problem with roots and other things that I feel that if you try to move things too fast, where Invisalign was taking the time and making it correct. And even continuing it on, if it didn’t get perfect exactly the way that you wanted the first time, they will continue on until they get it just perfect. It’s getting there.

My teeth went crooked when I had wisdom teeth that were going sideways and I’ve had them that way for quite a while. And then as I got older, they were starting to shift and get worse and worse. And I noticed myself smiling less or hiding it a little bit more. And I thought, you know, it’s time to do something for me. So that’s when I decided, okay, let’s do this.

Nobody notices it really, that I’m wearing them when I have them on, which is nice, rather than having a mouth full of metal. It’s been a great process for me. They’ve come a long way.

Dr. Ross seems to care extremely much about his patients and how they feel, and basically to make them happy and make sure that they’re happy with whatever it is they’re having done. We went through a few different things. Having seen my kids go through the braces, and the wax, and the sore mouths, and not being able to eat certain foods. And, my age, we discussed what was the best for me, and that’s how we got to the Invisaligns. Dr. Ross is the best dentist I’ve ever had, and I’ve had a few in my years. Just to come and speak with him. He really cares. And that he wants to make you the best you can be with your smile, and just all around gentle, caring person.

I’m in front of people all the time. I sell medical devices for spine surgery. So I was never really confident with my smile. I always thought that it needed improvement, but I just never really did anything. There was no… I never took any action towards that. So knowing again, based on what my daughter was telling me and the feedback from her orthodontist, I thought this would be the right place to have some questions or have some options presented to me.

So, yeah, being in sales, being in front of people, giving presentations, your smile is all part of your overall presentation and your confidence. So again, he gave me some great options as to ways to improve that. And I’m extremely happy with the results. I had veneers placed on basically my whole top front teeth. I feel great. I smile more obviously. It was such a great experience. It was pain-free. Everything he did from the way he was able to customize and have the teeth, I guess, computer-generated and all of that was… It was just first class. And he makes sure that everything, you’re comfortable, and that you understand exactly what’s going on throughout the whole procedure and throughout the whole deal. So everything was great. And I think the outcomes were great. Unbelievable. Very happy.

The crowns that I’ve had for a long period of time were starting to create problems for me, like bleeding around the gums and whatnot. Wanted to have that checked and they did find that there was decay under them. I was just really glad that they were able to get them replaced very quickly. And I really like how they look, the color. They look perfectly normal, like regular teeth, and they feel like that too. They give me the confidence that while I’m having procedures done, making me feel that I’m their most important person in the moment, contacting me when they’re done to make sure that I’m still feeling comfortable after the procedure. Well, I would definitely recommend people to get into the dentist and to this dentist because the longer you wait with a problem, the bigger problem is going to be. Coming here, they’ve been just so responsive to my needs. I would recommend and have recommended them to many people.

I like coming to this practice because they are so authentic and seem to really care about how I feel. Probably the main reason is the people that work here are sincerely comfortable to be around. No pain, that’s probably one of the biggest things that has impressed me tremendously, never gone through some of the procedures that I’ve had done here in other places without having pain. I mean, here, from the shot to the recovery from getting new crowns and whatnot, no pain, amazes me. This practice feels like my dental home in that when I go home, I get a call from the dentist asking me how I’m feeling and kind of like your family would, so that’s like home.

Dr. Ross makes me feel comfortable in that he always explains what’s going on. He sticks with me through the procedure, he doesn’t walk away and leave me wondering what’s going on. He has that way about him that makes you feel at ease. It’s pretty wonderful to be able to go to a dentist that you feel like you have confidence in the skill, that you’re going to like what the outcome is, and that you’ll be comfortable at the same time. Dentistry for most people gives you a lot of anxiety. So, having a dentist that puts you at ease is a big deal for me.

My teeth were not terrible, but I had caps, a few caps and they were getting a little bit older. Dr. Ross said, “It’s really time to update this. They’re wearing.” The thought of getting veneers is really scary, and it took me a couple of months of talking about it. Dr. Ross was very patient because it’s so permanent. What if I didn’t like them? I see a lot of bad dental work out there in the world. Veneers especially. People can have too big of teeth, too white. It’s like, oh, I don’t know.

I remember I was skiing in Heavenly out in California and I was telling my sister, I’m trying to make this conversation or this decision. She said, “Don’t do what my friend just had it. Her teeth are terrible.” Like oh no, but I did. What I liked about the experiences, Dr. Ross listened to exactly what I wanted. I didn’t want them too white. I didn’t want them too large. I wanted them to be as close to my natural teeth as possible, and he did it. I’ve been really happy with them. Having really pretty teeth gives you confidence. Having really pretty teeth just makes it easy to smile all the time. It was a very positive experience for me. Very positive.

His passion for his work, his enthusiasm. I mean, you feel good when you’re dealing with someone who truly loves their work. And it shows. Every aspect of what he does, he’s enthusiastic. He’s enthusiastic about you as a person. He cares about your comfort. Patient care and comfort is so obvious from the TV goggles that you wear when you’re watching. It just kind of relaxes you. I remember when I was getting my veneers, it’s a long, stressful day. And little things like, “Do you want a blanket?” “Oh, that’s perfect. Yeah. I want a blanket. That’s going to make me feel good.”

Things like when he administers Novocaine, which is usually a very unpleasant experience, that awful needle that goes in, he has a very high-tech way of doing it where it’s just this gentle pulsation, so it’s not unpleasant, which just… He’s all about patient comfort and patient care. I love that he’s constantly just staying current with his profession. He’s always going to conventions and going to learning seminars and coming back with great enthusiasm, sharing what he learned and people he’s met. And I think that’s important because I know he’s always on the cutting edge.

It was an older crown that I had had done at another practice. Over time, they need replacing. In fact, this was just recently. It was over a holiday weekend, and it came off, and I felt horrible, but I called the after-hours line, and Dr. Ross first wanted to know if I was in any pain, if I was okay, and I felt bad because here he wasn’t even in the office that day, but he said, “Come on in. Just let me take a look at it. We’ll get things right for you.”

He was able to put it on temporarily, and then just a couple of days ago, I came back in just for further assessment, and indeed, I did need a new one, but it was so easy. Instead of impressions, they now incorporate a digital scanner, so if you’ve ever had to have dental work done in the past, impressions is what was done before, and it was just so easy. It was so quick. It takes a scan of your entire mouth, and then that is what’s used and sent to the lab so that the new crown can be made. Like I said, it was just very easy, which is always a plus.

Kim, she does a lot of the scheduling, the billing, the office manager. She’s just an incredibly kind person. I love talking with her when I come to the dentist, and she’s very efficient. She always makes you feel welcome. And that’s typically the first person that you see when you walk through the door and when you call the office, so it’s just nice to get that reception.

When I come in for just routine cleanings, Mary does such a thorough job, the best hygienist. In fact, I referred my sister to this practice, and she and I just said the same thing. I mean, she’s incredibly thorough. When you get done with a cleaning, it’s almost like you don’t want to eat because you don’t want to dirty your teeth. She’s just so kind and so good at what she does.

Over the past couple of years, Courtney, that’s Dr. Ross’s assistant, I mean, just the same. She’s very experienced. She’s so personable, asks you questions about not only what might be concerning you with your teeth, but just about your life. So you feel more comfortable when you’re in the chair. And again, they just take the time to get to know you not only as a patient, but a person.

Years ago, I was looking for a new dentist, and I started doing my own research online, and learning about laser dentistry. That’s when I first came across his website, and I thought this is so cool. It’s considered something new, and it really sets it apart from, maybe, older techniques, because it helps to maintain more of the structure of your tooth. I did some reading on that. And when I came across his office, it’s funny, because something that was so new to me, I learned that he had already been incorporating this in his practice for years and years.

Right there, that told me something. He is cutting edge, makes the time to get that training, and stays abreast on what’s new in the field of dentistry. When I needed a filling replaced, it was so easy. Oftentimes, you don’t need to be numb, have any Novocaine, and it’s quick. I think the laser just really pinpoints, maybe, any decay or getting out that old filling. And, like I said, it’s painless. It’s so easy. You can just get on with your day. I love it.

Dawn

Doc, you are the best dentist ever! You were worth the extra miles (4 hrs) to get my smile back. All I can say is WOW! Keep smiling!

Qiong S

Dr Ross is super skillful and professional. His entire staffs are also really nice and caring. My whole family are very happy with the dental care service from Dr Ross.

Blake P

I’ve been going to Dr. Ross since I was a kid. For over 30 years. I cannot say enough about him as a person and a dentist. The professionalism and care that he and his staff provide is truly unbelievable. He’s so conscious and aware of our needs and our comfort, that he goes above and beyond to make it painless and actually enjoyable. Yes, enjoyable, I know… There was a year or so when I went to a different dentist, due to insurance changes, and I got to feel first hand what a “normal” dentist is like. Needless to say, I will never make that mistake again. Highly Recommend!

Natalie O

Dr. Ross has been my dentist for many years and I am extremely happy with the care he takes with my teeth. He is very careful to make sure that I am comfortable and not experiencing any pain when he is performing my dental work. I also want to share a situation that I experienced several years ago. I was heading out on a business trip on Monday morning and started experiencing discomfort over the weekend. Dr. Ross arranged for a visit with a reputable dentist in the town I was heading to for business to take care of my issue. Another time, I had a broken leg and his office manager, Kim, drove me home from my appointment. They went above and beyond! Would highly recommend Dr. Ross!

Erin L

I highly recommend Dr. Ross for your dental needs. He and his staff provided a phenomenal dental experience from beginning to end. It’s clear that he is passionate about his work, and I’m so happy with my results.

Lisa P

I can’t say enough about my wonderful experience with Dr. Ross. Everything was great, from scheduling to being warmly greeted, to cleaning & dental work. Dr. Ross & “my” hygienist, Mary, are awesome. Thank you!

Caitlin P

Dr. Ross and all of his staff are so friendly! I would never even think about going anywhere else for my dental needs. They are gentle and thorough. They truly are the best!!!!!

Christina H

Awesome experience! Very friendly staff and excellent at what they do. Dr. Ross is extremely talented and compassionate. He uses the latest technology to create a comfortable and pain free experience. I was very satisfied with the work I had done, and would highly recommend Dr. Ross as he TRULY cares about his patients!

Mackenzie V

I’ve been going to Dr Ross for so many years. He’s very kind and considerate, and always accommodating. He truly cares about his patients. I love all the other employees in the office, as well. I come in with all my kids and they always help me with them while I’m getting things done. This is a wonderful dental facility and I highly recommend them.

Stephanie A

Dr. Ross is so professional, friendly and always explains in detail what he does. The entire staff is so warm and welcoming. I never thought I’d say this, but I feel extremely comfortable and stress-free going to this dentist office! They are truly the best.

Kaitlyn H

Coming from someone with high anxiety I am inlove with this dental office and staff! From the second I walked in I felt so comfortable and at ease. The dental assistant was absolutely amazing and dr James’s Ross actually took the time to sit with me and discuss different affordable options and my next appointment is in a few weeks! I cant wait to smile again. And it’s all thanks to them. I highly recommend !

Jill W

I recently had some complex bridge work done by Dr. Ross and I couldn’t be happier with the excellent result! Before choosing Dr. Ross I had several consultations with other dentists where I often felt dismissed. Dr. Ross is very patient, caring, and never in a hurry to answer questions. I was given a few options on how my dental needs could be approached (with images as well). His staff is very courteous. I am very pleased.

Imani R

AMAZING!!! Dr. Ross and his team are so welcoming and reassuring that they can meet all of your dental needs! I just got my temporaries for my bridge and they look wonderful. Come here if you want to take your smile to the next level!

Andrew L

Great office, Dr Ross and his staff are awesome! Super hi-tech and innovative approach to dentistry. The laser is quick & painless for fillings. Undoubtedly the best dental-related experience i’ve ever had. From the first day I visited this office I’ve felt as though I’ve been cared for and treated like family. Nevertheless, my teeth have been in perfect condition since visiting here for the past 7 years. HUGE FAN!!!

Kevin M

Dr. Ross is outstanding! The experience was incredible and I would recommend him to anyone for any of their dental needs. He really goes above and beyond. It is clear he not only cares deeply about his work, but also about his patients. Thanks Dr. Ross!